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Reviews

Star Rating:

***** Elegant Jewelers is rated 4.9 out of 5 stars, based on 91 reviews!

  • *****

    We came for ear piercing for my 5 y/o daughter. The guys at the store were very professional and nice, went through the process with us and had a lot of earrings to choose from. We went with the cheaper option it was 49 bucks + tax.
    they did both ears at the same time (two guys) which was wonderful, as my daughter freaked out ..
    I recommend this place. personal and attentive service.

  • *****

    The Elegant Jewelers are Simply the best, they always keep my gold shinning. I recommend them highly.

  • *****

    Love these guys! Followed them from Vallco..
    Great service, great products!! ??

  • *****

    I love Elegant Jewelry! The first place I found that fix jewelry and even glasses! My favorite sunglasses I didn't have to get rid of them! I got them fixed! I happen to pass by at Vallco shopping center and now I will follow Elegant Jewelry wherever they go! And the new location is very Elegant! Looking forward to shopping and have already referred others to new location!! It is a jewel I discovered!

  • *****

    We've been going to Elegant Jewelers for over 15 years. They are the best!! They offer a wide variety of beautiful jewelry which is exquisite. They will also create beautiful pieces with just the description of what you'd like. They do a sketch to assure you that they understand your vision. They really understand that jewelry not only enhances a persons individuality and beauty, they also go above and beyond to create your vision and design " and produce a one of a kind pie...
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  • *****

    Boni has been my jeweler for over 25 years now. If he moves his store I follow. Thanks for your great service over the years ;-)

  • *****

    Pleasant store . Transactions were also pleasant and people are helpful

  • *****

    Fantastic customer service. I needed my ring re-sized and they were able to do it while I waited. They took extra care to be sure it was the right size. I will definitely come back here. Just the nicest people working here.

  • *****

    I really like the honest opinion they gave me on fixing my wedding ring. It needed no fixing. Samuel Jeweler was trying to charge me another 250 to fix something that didn't need fixing.

  • *****

    I've been a client of Bonna for many years. He is honest and an excellent professional Jeweler. I have bought Jewelry from him, he has made some custom designs for me and also repaired several items I own. As another reviewer previously posted - I'm going to follow him whenever he goes. It's hard to find a jeweler who is both trustworthy and good in what he does.

  • *****

    Great craftsmanship, courteous staff and convinient location!

    We chose to wait for Bona to fix my engagement ring which was badly damaged. It was mesmorizing to watch the artisan at work. The repair was perfect and the ring looks as good as new. The bonus was that he custome sized (not the standard full or half ring size) the ring to fit my finger neatly yet comfortably. We saw many customers go in and out while we waited. Though some are new, some seem to be coming for a long time, everyone left happily. They also fit watch bands, replace watch batteries and repair glasses. Will come back with all our repair needs!

  • *****

    We visited them for our sisters wedding. Very friendly and helpful staff. We wanted to wash our Indian jewellery and no jewellers in Bay Area provided this service .
    We were very impressed with Bona and his team . Excellent customer service.
    Old jewelry looked brand new . We highly recommend Bona and his team for any Indian jewelry related work.

  • *****

    Just picked up my engagement ring and wedding bad that I dropped off for a deep clean. They look amazing and brand sparkling new! And they're 13 years old!

    The guys were super helpful and friendly, and I felt they were very honest as well. They examined my rings before hand and let me know about all the possible issues (chipped diamonds on my band, a flaw in my diamond to identify that it's mine) etc.

    I did a bit of browsing for an anniversary band and they were low pressure, which I appreciated. Prices seemed very reasonable for the quality they were showing me.

    I will be back for more browsing and shopping in the future!

    I also recommend for jewelry repair - they took out an impossible knot in a fine chain I have for free since
    I did the ring cleaning. They solved a year-long problem for me in no-time and for free!

    Thanks Elegant Jewlers! Valco's loss is Westgate's gain!

  • *****

    I had broken my glasses and had tried to glue them back together, but to avail. My wife had been in the Westgate Mall and noticed the sign above the door (see photo). So today we went in to get some more info and an estimate. Bona said he could glean up the glue residue and reattach the eye glass wire frame to the rest of the glasses with the aid of an Argon laser, welding it so that it was stronger than original. For the price of $64.50 he delivered as promised

  • *****

    My dearly departed grandmother's engagement ring from 1930's Shanghai found a new purpose as a promise ring for my girlfriend. This ring had been worn for decades, broken, fixed (not well, mind you), and broken again. And, predictably, it broke yet again while my girlfriend was wearing it.

    I took it into Elegant Jewelers so Bona could have a look at it. Not only were his suggestions very elegant and tasteful, he did a fantastic job fixing it up, using expert care and materials. It looks far better than it ever has.

    Needless to say, I'm going back to Elegant Jewelers for future purchases, if you get my drift!

  • *****

    My dearly departed grandmother's engagement ring from 1930's Shanghai found a new purpose as a promise ring for my girlfriend. This ring had been worn for decades, broken, fixed (not well, mind you), and broken again. And, predictably, it broke yet again while my girlfriend was wearing it.

    I took it into Elegant Jewelers so Bona could have a look at it. Not only were his suggestions very - wait for it - elegant and tasteful, he did an fantastic job fixing it up, using expert care and materials. It looks far better than it ever has.

    Needless to say, I'm going back to Elegant Jewelers for future purchases, if you get my drift!

  • *****

    Elegant Jewelers is a real find! Bona and his partner work with a state of the art laser welder. In their highly skilled hands, this means, jewelry can be repaired very quickly, many times while you wait. With this laser, they can spot weld, so repairs can be made without removing stones, saving time and money. I have been taking my jewelry for repair to Bona for many years, in the beginning, doubting the piece could be fixed. But he always has amazed me with his skillful repair and at a reasonable cost. Now I know he can make any piece, new again! These two highly skilled craftsmen are very good listeners, very knowledgeable, and have an excellent design sense; they are a pleasure to work with.

  • *****

    Elegant jewelers has been my go to place for over a decade. Bona sells cute , original pieces. His prices are very reasonable and he is an extremely pleasant person to work with. It is smooth and hassle free. Bona has also fixed any small breakages from expensive diamonds , to silver, gold or even inexpensive pierces. Whether it is stringing pearls or reattaching a clasp or loose pieces , Bona uses state of the art laser technology. He is a perfectionist and his work is always beautiful but also sturdy. He is very trustworthy and everything my family and I have purchased are of high quality. I give a shout out to Bona and his partners.

  • *****

    I just had a gold bangle bracelet fixed and in less than a week it was done and looked better than when I dropped it off. Fine work, friendly service, I will use Bona and the guys again. Thanks

  • *****

    My sis and I strolled through Westgate Center and found this place to be a gem find by itself!
    She wanted to tighten the stones on her wedding rings. Bona and his partner was quite courteous and friendly while we entered their shop, then they examined the rings and found few loose stones around. We negotiated good price to tighten them and polish them too!
    I was a bit skeptical at first (for any jewelry store in general), as there are many 'what happened if' going through my head.
    We sat there and chatted as they did the work; oh boy.., the rings were shiny as like they are brand new! Very satisfied with their quality and honest work! We will definitely be going back!
    Thanks again Bona (and his partner)!

  • *****

    I love this place. I stumbled on this place in the mall and asked if they could resize two rings. One was from my Mom and the other I bought off of Ebay. I first met Bona. He inspected my eBay ring and found that the black diamonds had been darkened with a sharpie pen as there were black markings on the white diamonds. He was so cautious in telling me that once the ring was cleaned the diamonds may or may not be black diamonds at all. He Explained that if he cleaned and scrubbed the ring, that the brilliance of the black diamonds would for sure fade. We agreed that he would test for authenticity of the stones and if not black, replace, and if black go easy on polishing. I understood everything fully. My ring is absolutely beautiful. He held true to his quote even though the ring was actually falling apart and about to break in three pieces. Darn eBay anyway. He was so professional and honest and easy to get along with. The store has beautiful pieces and I am now researching having a custom ring made. I trust their workmanship and know I will receive excellent service and quality made product. Very much Impressed by the level of care they provide to their customers.

  • *****

    Good service and fast service .

    We went to get a watch battery . They finished the task, answered any questions , cleaning the watch etc.

  • *****

    Very friendly and professional staff, a pleasure to work with. Nice job on adjusting the jewelry I brought to them

  • *****

    I got my cartilage pierced here a few months ago, and my experience went great! They have a nice selection of earrings and my cartilage stud still looks beautiful and lustrous. I was really nervous at first but my piercer was very friendly and knowledgeable, which helped me relax. He gave me lots of tips on jewelry care, the healing process, and the aftercare routine. I'm happy with my piercing--it's healing quite nicely.

  • *****

    My daughter died in September and I wear a heart necklace in remembrance. Unfortunately, I found it on the floor the other day, the chain had broken. At a friend's suggestion I stopped by Elegant Jewelers. Not only did they repair my chain, they did it quickly and inexpensively. Not being able to wear my necklace for a few days was heartbreaking. I am so appreciative of how kind everyone was and what a great experience I had. They had no idea what this really meant to me so I'm more than happy to return to them for any jewelry needs I'm sure to have in the future.

  • *****

    I discovered this store while searching Yelp for a custom jeweler. Bona and his team were very professional and friendly. They made a beautiful ring totally to my specs! They also refurbished an antique Omega watch which turned out beautifully! Highly recommend visiting them!

  • *****

    Had my wedding ring re- tipped and rodiumed. They were fast, great price and excellent work. Very friendly as well. Highly recommended.

  • *****

    My favorite ring broke into pieces. This was the only place that accepted to try to fix my ring, and they did awsome job. My ring looks like new . There is no way , you can see that ring was broken , before . Highly recommend this place .

  • *****

    Last week, my Modo glasses broke, a really bad break too... the side piece broke off but the metal was broken way down inside. It looked unfixable...

    Enter: Elegant Jewelers

    Wow, I still love these guys. This repair was more expensive (35$) but they literally melted the plastic away to reach the metal and then used plastic from something else to weld my glasses back together. Awesome!

    I got a new charm for Christmas so I'll be seeing them again soon!

    See ya there.

  • *****

    I needed to adjust the links of my Burberry watch. It took less than 10 minutes, and he was friendly and efficient, and the price was quite reasonable ($8). I now know where to go for any jewelry work. The place is right in front of Payless on the second floor of the mall.

  • *****

    I wish I could give 6 stars!!!

    I needed engraving on a pocket watch I bought for my father as a gift. Ahmad did a great job of helping me decide lettering and placement, then did the engraving right in front of me while I waited - manually! No fancy-schmancy computerized engraving here! And it was beautifully done! I really do love it when people take the time to learn and perfect a skill, rather than just relying on a machine to do it. There's so much more value to me in work done by hand like this - especially when it turns out so perfectly! I was pleasantly surprised by the very reasonable price of the work - I'd have gladly paid more!

    I believe I have found my jeweler!!!

  • *****

    This owner is extremely Yelp friendly! I told him that I found him on Yelp and he gave me a 10% discount right off the bat. He actually asked me to write down the name of the website so he can check out his own reviews. I went here to get a ring resized and I like the fact that you can watch as the person does it. You get a custom ring fitting because he will keep making it smaller until it is the perfect fit. He did a great job and offered to clean my ring any time I come back to the mall. Really good, fast service. I will definitely come back here again! It ended up costing me $48 to get my ring resized. It was a 14k white gold ring.

  • *****

    This young guy is so helpful, I needed to straight my gold 14kt ring, that was bended , he did on the spot. I asked him if he can check my earrings he did and clean them and refused to be paid. He does a great job !!!

  • *****

    These guys deserve 10 stars!!! I had popped over here a few times to have 2 separate pairs of glasses fixed and they were able to cold-solder them and make them usuable again. I had a pair of Maui Jim sunglasses, and my reading glasses and both came out looking like new. This was about 2 years ago. Last weekend went to the AMC and stopped by to have the battery changed in my Tag watch. Again, fast, friendly super service. Then, since I had lost a LOT of weight in 5 months (58 pounds), I wasn't able to wear my class ring or my diamond ring. I reviewed Yelp (as usual before making a rash decision) and found them very highly rated amongst the local Yelpers! I called and went in to have them look. While it was probably a little more than I had anticipated initially, they explained what needed to be done and it suddenly seemed reasonable. Now the GREAT news . . . my diamond ring had a hollow band and it was cracking. I was informed for a little more money they would "fill" it so that it could take the pounding and not "split open" any more. I just picked up my rings today and they look as good as the day I got them and the fit is perfect. I, honestly, couldn't be happier! Now I realize why I am a returning customer. It certainly isn't for the shopping in the mall; but, every time I visit that mall I am actually going to Elegant Jewelers! Fantastic guys, great service, reasonable prices - what more could you want??!

  • *****

    These guys are awesome! I had a pendant that came with a ugly chain, and was in need of a chain that's simpler-looking and more elegant. Vick in the store was kind enough to help me detach the pendant from the ugly chain with his laser cutter (only took him 30 seconds), and showed me the alternative chains that would go well with the pendant. After I made my decision, he put the pendant on the new chain, and heated the ring that attaches the two parts so the pendant won't fall off. Vick did it fast and professionally (the little hooking ring was very fragile, it was lead and not silver), and I could not be happier with the new chain and the professional help that I received. Thanks Vick.

  • *****

    Elegant Jewelers is a great place to go to get repairs and buy jewelry. I had wonderful service and very timely. I have made purchases and had repairs done, great experience, will definately go back!!

  • *****

    I've had rings sized and repaired, obtained new backs for earrings, and these guys are quick and professional. Not cheap, but you can watch them work and treat your jewelry with quality care. Great to have bench jewelers available when you need them!

  • *****

    My wedding ring was beautifully cleaned and my watch works with it's new battery. Great service too!

  • *****

    I dropped by last week to get a piece of metal (similar to a Tag) engraved. The two guys working there both helped me out and showed me how it would look when it was done. Even though they were busy, the both took the time to help me out... which i really appreciate! The price he quoted me was very fair and I was happy when he gave me an extra discount! When i picked up my Tag the following day I was very impressed and excited! IT LOOKED FABULOUS!!!!! I am very very very happy with their work as it is very professional and ELEGANT! I highly recommend this place as your go-to jeweler for ANYTHING!

  • *****

    I came to Elegant Jewelers to get my 16 y.o. daughter's ears pierced. She wanted a second lobe piercing, and it was a reward for good grades. Bona was very thorough and gentle, and was careful to place the new earring exactly where she wanted, She was thrilled, and I was happy that the job was well done

  • *****

    First thing I need to say is, "Bonny (Bona) I'm SO sorry it's taken me so long to write this review"! I have nothing but great things to say about this place in the Vallco Shopping Center in Cupertino. Certainly a Kiosk at it's finest! Bonny and Stan have taken care of my jewelry for years, they're experts in their field and prices are reasonable. I've had Stan (a jewelry ARTIST) make me a new engagement ring and it's just as beautiful as the original I lost in New York City. Bonny gave my husband a great deal with my diamond bracelet for our 25th anniversary and he's always wanting to please his customers. Bonny does little things like clean and check my jewelry periodically at no charge.

    I've referred friends and family here knowing that Bonny will always be fair and work with them on a price that fits their budget. This is a very honest place and you can trust your getting the best value for your money.

  • *****

    Today I stopped by in Sears to pick up the ring I buy and left to resize, and I wondered whether the repair work of jewelry that is not purchased with them, they told me not to work that and sent me to Elegant Jewelers, a gentleman who worked there was very kind, I left cracked bracelet for repair ,and for just an hour he called me to come and pick up my bracelet.So fast service I dint have for a long time ,,,, thank you E.J. Recommended

  • *****

    All I can say is "WOW!!" If I told anyone that I took my wedding ring to be worked on at a shopping mall kiosk, they would've thought that I had just flown the coop.

    I had my doubts, but since my regular jeweler had been closed over a month due to illness I tested my luck. Amazing luck I had that I came across a very skilled jeweler. My ring had to be cut due to medical reasons a few months ago. The workmanship/repair by Elegant Jewelers was so good you can barely tell where the cut was made.

    Highly recommended.

  • *****

    Excellent service! Bona was very helpful and was able to complete the work right away on the spot! I brought in a platinum engagement ring for sizing and he did a flawless job in under 30 min. Very much recommended.

  • *****

    This is a small two man operation and he does all the work on site(They have all the tools and equipment right behind them; so awesome). They made my wife's engagement ring look more stunning then when it was new. This guy takes pride in his work and doesn't try to rip you off. Absolutely amazing jewelers, recomended a million times over!

  • *****

    I took my wedding band and engagement ring here to be resized and they were done while I waited. I had an unusual reason for needing the rings bigger, and Bona really took the time to make sure they fit correctly. He was very friendly and kind. The quality of work is great and he cleaned my rings before he gave them back to me.

    When I had the rings resized at a different jewelery shop five years ago, they did an uneven job and the back of the rings were noticeably thinner than the front. That always kind of bugged me. I meant to mention it to Bona to see if he could make that less obvious while he was resizing them, but I forgot -- and when I got the rings back, I found he had noticed it on his own and fixed them for me! They are nice and even now, no scratches, and you can't tell that they've been worked on. They look beautiful -- just like new, and I can't help but smile every time I look down at my sparkly finger.

  • *****

    I have been looking for someone who could re-size my ring on-site and am thrilled that I came across Elegant Jewelers! Bona was knowledgable, personable and professional. It took a bit longer than he initially estimated, but that gave me a chance to wander the mall a bit and grab a snack. My ring fits perfectly now and I can stop worrying about it slipping off my finger or getting damaged because it spun around and I hit it against something.

    When I picked up my ring, it was polished and oh-so-very-sparkly. My inner magpie did a little happy dance! We chatted a bit about what he did and he explained why/how the laser took he has allows him to work on more delicate settings and such. Loved it. I will definitely be back for jewelry repairs in the future! He also had a great selection of items in the case and several catalogs that he can order from. Maybe I'll come back for a purchase as well. :)

    We actually just went back to Bona again the other night to get several watch batteries changed for the boy. He remembered me by my ring and gave the boy props for a job well done in the purchase. Needless to say, the boy was quite pleased with himself for that! ;) We planned to catch a movie so Bona was able to finish the work within 15 minutes so we wouldn't miss the beginning of the show.

    Prices are reasonable compared to other places that I've gone to. We will be back again!

  • *****

    Recently bought a heavy gold chain for a pendent I would hate to lose. The selection was great, service was friendly and helpful, and the owner was willing to bargain to a rate I felt was fair from what I'd seen online. They will also take your loose gold bits in trade for what you buy. Highly recommend.

  • *****

    My 8 year old daughter decided to try again to get her ears pierced - her first attempt (at a different location) had ended in fearful tears. However, this time she asked me to take her to Elegant Jewelers because she had watched a friend get her ears pierced there awhile back. Bona had a lighthearted manner about him that helped put my daughter at ease. Though I wouldn't have guessed this little kiosk even did piercings (no signage to that effect that I could see) it's obvious Bona has done this many times. He was both caring and professional, and though my daughter still got nervous, she bravely went through the experience and was both proud and excited about the results. Great results, great customer service and a fair price - highly recommend!

  • *****

    These guys are great--I had two watch batteries replaced here (an Omega and a Gucci) -- they were so careful, professional and fast! Would highly recommend!

  • *****

    The nice gentleman who works here is honest, excellent in his craftsmanship, and meticulous. He explains everything to you and shows you exactly what needs to be fixed. My rings were resized and watch repaired...and all of them sparkling as I've never seen them before. I love this place and trust him with my most expensive pieces. I highly recommend this place.

  • *****

    The staff here at Elegant Jewelers are incredible. I brought in my treasured necklace that broke and in under ten minutes, it was fixed and back on my neck where it belonged. You could never tell that it had been broken. So, I decided to bring my wedding rings to be resized. It was done overnight; again, an absolutely fabulous job. They looked like new again and were perfect. The prices are very fair. Excellent customer service. I recommend Elegant Jewelers to anyone. Fabulous job. I will be back with my other rings.

  • *****

    They did a great job gold plating my silver and copper bangles and bracelets. Would recommend.

  • *****

    I'll give these guys 5 stars, My future wife came in for a wedding ring. They helped her pick one out. They made it for her , she's really happy. I'm not broke Win/Win. Good job guys. I'm having a cold Heineken for you. They're serious about customer service. Thanks guys. You will see us again.

  • *****

    Fast, courteous, job well done. Had to get part of my pendant fixed for my gold chain and they were able to get me in and out right before closing. Recommend!

  • *****

    These guys are amazing. My wife had wanted to update her engagement and wedding ring for a while. She wanted to mount her single diamond on a more modern-looking ring and add 2 bands with diamonds on each side, everything in white gold and welded together.
    Elegant Jewelers understood what she wanted and ordered a few versions of what they thought could work. The proposed rings were great but not an exact match. They worked on it (flattened the bands, added diamonds, melted and re-casted the central diamond ring to match the others etc...).
    The final product came out exactly as my wife had imagined. Besides, we wanted the rings to be ready by the end Valentine's day week and they delivered on time. We never felt pressured in any way and always welcome. Last but not least, we were blown away by how reasonable the final price came out to be given the quality of the materials, the level of craftsmanship and the time involved.
    We will definitely consider Elegant Jewelers for any future needs first.

  • *****

    First visited in November 2016, as one of the pearls from my wife's pearl earrings had come out of it's setting. In order to ensure the pearls matched, they provided new pearls and set both of them. Very happy with the quality of work, and the price charged.
    Fast forward to the middle of February 2017 (3 months later), and one of the pearls falls out of the earring!! Not sure if the weather affected the effectiveness of the glue (it's been really hot some days (yes, in February!), really cold other days, and then raining on occasion), or if it wasn't set quite right in the first place, but as we didn't know when it fell out, we searched the house but have no idea where it could be, and it may even be in the vacuum or bin by now!
    So went back to the shop, explained the situation, and they did the work all over again. When I went back to pick them up, they didn't even mention anything about payment, and were just happy to have been given the opportunity to resolve the issue. Fantastic Customer Service!!
    Friendly, knowledgeable people. We enjoy visiting whenever we have "jewelry needs". Go give them a try. I recommend them.

  • *****

    If you're looking for a special piece, in need of cleaning your jewelry, or fixing some jewelry, definitely check out Elegant Jewelers. I was passing by and so glad I had stopped in. They provided great service, helpful information, beautiful work, and all at a very reasonable price. Since stopping in, I have already had them clean and fix my engagement/wedding rings, purchased a gift, and brought some jewelry in for them to fix. Bona and Khan were both very informative and I liked that they explained exactly what they were going to do. I will definitely return again.

  • *****

    Highly recommend this place. The guys here are super helpful and offer great customer service. Wide arrange of jewlery options! Best shop!

  • *****

    Came here to get my ring resized & they were able to get it done in an hour, I was very impressed! Quick service! I will definitely be coming back in the future.

  • *****

    Before I write my review let me say this. I been wanting to upgrade my wife's wedding ring for years but she is totally against me doing so. I can understand her sentimental attachment to the original ring I put on her finger but that was a ring that was within my means 18 years ago. This October will be our 15 year anniversary and times have changed and so has my income....and she's worth it!!

    So anyways, we were at Westgate for no "Rhyme or Reason", just to get out of the house and maybe grab a bit at The Blue Door. So as we're cutting through the mall we come across Elegant Jewelers. Mind you we never go into Jewelry stores because the angst of being bombarded. Not the case here. We go in just to look at what they got and I tell my wife to look at possible upgrades that she might like. She didn't want to but did, I guess just to appease me. So we get approached but one of the salesmen as there are only 2 gentlemen working there, the other was Bona. So he starts showing my wife rings and she's pointing out ones she likes and comes across a 2 carat pink diamond sitting on a filigree rose gold band. I actually liked it a lot.

    There was zero pressure from the salesman whatsoever to buy it, but it was a beautiful ring that both my wife and I liked and I'd be stupid to leave that ring there for someone else's wife to have. The offered me a deal so I pulled the trigger sight on scene and my wife happily left with the upgrade she never wanted.

    Thank you to the guys at Elegant Jewelers for everything. I will recommend you to everyone I know because you take that car salesman feel out of shopping for jewelry.

    My wife cannot stop looking at her finger and from time to time is surprised at the size of her rock!

  • *****

    Bona and his team at Elegant Jewelers are true craftsmen. They offer some of the most highly skilled jewelry repair in the Bay Area. I trust Elegant Jewelers with my most valuable repairs. Their new location at the Westgate Shopping center is fantastic. Thanks again for your excellent work!

  • *****

    My family has been going to Elegant jewelers for many years and Bona has always been very reasonable and as helpful as he could possibly be.

    Recently, my mother took him a ring with a broken prong. All other jewelers she went to stated that they could not repair the prong without removing the center turquoise stone, since turquoise is a soft stone. Bona stated that he could do the repair without removing the turquoise stone. He did a wonderful job, we could not even tell which prong was broken! My mom was so happy with the result and we will definitely go back to him for all our repairs. He also has some very beautiful jewelry at the new store in Westgate Mall! In the process of waiting for our repair, my mom almost walked out with a new diamond ring as well! Good thing Christmas is around the corner...

  • *****

    Bona is the best in jewelry repair!
    He has a new selection of jewelry for purchase! Great place!

  • *****

    We went to this place looking for ear piercing. They greeted us the moment we walked in. The gentleman checked my child's ear with care. He gloved up and did both ears in under 5 min. They have cases and cases of beautiful jewelry. They have financing 3 month no interest plus lay away. Before Vallco closed they where right in front of AMC theater. Just a kiosk then now they have more room to display rings, necklaces and earrings.

  • *****

    If you are looking for jewelry repairs with fast service, this is the place to go. I came here about a month ago and had my ring re-sized. They were very efficient and finished my ring in one hour, as promised. Too bad I lost the business card with the associate's name on it, and I am bad with names. He worked on my ring in front of me and did not finish up until the size was perfect to my liking and voila, he even polished the stone and I got it like it was brand new! I couldn't be more happier, it was perfect! I will definitely come back and tell friends.

  • *****

    I've been going to Elegant Jewelers for over 6 years. They are always helpful repairing broken chains, watch bands or temples for gasses.

    Last week, I was very pleased with their repair of my glasses' temple which wasn't easy.
    They also have a lovely collection of jewelry items.
    Thank you very much.

  • *****

    Great customer service. You can browse the mall and they will call you when your item is ready. Repaired my earring in under half an hour. I will definitely go back.

  • *****

    I had done a size repair of ring from here which were not taken by any other jewelers. Totally satisfied with work they did.

  • *****

    Walked by while shopping in West Gate and decided to stop in to see if they could replace a diamond in my wedding ring. They were fast, fair price & it looks like brand new again!!! I'll be back & will tell friends & family to check them out too!!

  • *****

    I took my 3yr old daughter to get her ears pierced and Bono was fabulous! He explained everything he was going to do and made a real effort to make her feel comfortable. He distracted her with conversation, candy and sunglasses. Would recommend him to everyone!

  • *****

    Went here to look at wedding bands. The staff was very helpful in finding something that suits my husband's and my differing tastes. We were able to order the perfect bands, and they came in only a week later.

  • *****

    I took my 2 girls there to get their ear piercing done yesterday. Both my girls and I were nervous before hand. However, when my older daughter got her first ear piercing done, she didn't even realize it is over, she said the pain level from 1-10 (10 is the worst), it would be 2. That made my younger daughter much more relaxed. It took total 10 minutes for both of the girls after preparation. The guy told me how to take care of them afterwords. Everything is so easy. He is very nice and did great job. My kids both have very low pain threshold, this place made the ear piercing experience a piece of cake. Thank you so much!!

  • *****

    Nothing but great results from this company. My husband and I have been having our rings serviced here for years and even got our first promise rings here over 7 years ago. They've replaced lost diamonds on our rings, polished ours, sized them etc. We will continue to bring our business here and refer friends and family. Great prices too!

  • *****

    My fiance and I had a great experience at Elegant Jewelers when we got her petite platinum solitaire re-sized.

    The gentleman working he kiosk was both friendly and helpful in sizing the ring properly. He admitted that there are some challenges in working with platinum which I had anticipated but still promised that it would be a seamless resizing.

    He re-sized our ring in about an hour and a half and it looked IMMACULATE. Great job!

    I'd definitely suggest him for any important work you need done on your jewelry.

  • *****

    I wanted to recommend this jewelry booth in Vallco shopping mall, just by the AMC theater (Next to the ticket purchase).
    I spent 3 or 4 hours just observing how they work. I did not want to leave a diamond bracelet and another golden heirloom by themselves, but they needed to be repaired. The polite and relaxed manner in which they handled me and 7 or 10 other customers who came and left was impressive, but what made me happy was the quality of their work: clean, professional and exactly what I asked for. Their price was more than reasonable and less than a 1/3 of what I was asked in a jewelry shop.

  • *****

    Im so happy great price to weld my glasses...i was stuck with the only prescription glasses i had sunglasses for the weekend. If i had known they were so quick and easy i would have went there the same day i broke them. Really nice and hardworking. Thnks

  • *****

    Super nice, and friendly service. He was very helpful and kind with my daughter's ear piercing.

  • *****

    This kiosk is located right by AMC Theaters at Valco.

    My daughter and her friend had their ears pierced a few weeks ago. The man running kiosk (owner?) was friendly and gentle with the girls. Verify the placements of the "dots" on the earlobes to make sure they are even. He distracted them with conversation during the piercing and then offered them candy afterwards (if OK'd by parent).

    Not all the studs on display were in stock so make sure you choose a couple.

    My only suggestion would be for disposable gloves to be worn during the piercing. Although, I did see him wash his hands prior.

  • *****

    I am a very pleased customer!! I brought in two fine watches for battery change and some work. Bona took care of them quickly and the price was so much better than other well known jewelry stores or of course better than sending them to authorized dealers. I will only trust Bona to touch my watches!! He is a nice guy as well.

    Thank you!!!!!

  • *****

    I've had a couple of things done here in the last 6 months including getting my daughter's ears pierced, as well has having the back of a watch engraved with numerous letters. Overall, I had a good experience both times. Waqur and Bona were friendly, personable, and patient. My daughter had a pleasant experience; no tears, minimal fear and pain with the ear-piercing. I myself, was very happy with the way the watch engraving turned out as it was a tricky piece to do with all the lettering I wanted written on it. The price of the ear-piercing was reasonable and competitive. I am not sure if the price of the engraving was competitive or not, but coming in 48 hours before Valentine's Day and having the task completed within 90 minutes was definitely awesome. I called a place just before coming to Elegant Jewelers and they said they couldn't do it in time given the Valentine's Day rush.

    In summary, 5 stars!

  • *****

    These guys saved me! Was getting married--and needed my wedding band resized and ready for the next day! Not easy to do on Memorial Day Monday. These guys were thankfully open and did the job while under the close scrutiny of my mother in about an hour. She was so impressed by their work that she took in some of her own rings to have some missing diamonds replaced.

    Will most definitely send peeps here to have their jewelry repaired.*

  • *****

    I love this jewelery store repair job on my silver bracelet!! Stan and Bono are friendly,
    efficient, and get the job done!!! They used pins, wire, and a thorough soilder job to
    hold the spare piece together!! Their pricing is fair, and competitve!! They also repaired
    my opal ring while i waited!! I am glad the bracelet was fixed properly, and I can continue to
    enjoy wearing it.!! I would highly recommend this store for repair, or purchasaes

  • *****

    I had a bracelet sized here and had exceptional service. The people working there were very friendly and quick to help me. I would recommend them for jewelry sizing and I would definitely come back.

  • *****

    The owners are very nice; their new store at West Gate is also very nice. They have beautiful and unique jewelry. I had part of my headphone stuck and broken in my MacBook pro; Apple could not take the remaining portion of the headphone out, but Bona's business partner gave it a try and was able to take the broken section out of the socket. Thanks to them now the sound of my computer is working.

  • *****

    Very fast and friendly! Got a new watch from my uncle but it was too big for me. The guy adjusted the wrist size and told me how to put back the segments if I wanted to readjust size.

    Conveniently located near AMC theatres in Vallco mall. But because of the renovations, they say they are moving somewhere else at the end of January. Great service, will probably follow them to their new location.

  • *****

    I have been using Bona and his team for the past 15 years. It starts with simple things like replacing watch batteries to more complex jobs like fixing (this week) broken frame of my sunglasses (they are now like new) to my wife's jewelry repair. Bona has done also some custom jewelry design work for my wife and she was always very happy. Bona does always good job at reasonable price. Their new location at Westgate mall is very convenient.

  • *****

    I am an old customer to Elegant Jewelers. Bona is a very nice and friendly man. I always look for him whenever I need his help. Recently, he did repair my gold black bead chain so perfectly I cannot even imagine. He does a fine and perfect job:) I am very happy with his services all the time:)
    Thanks Bona. Keep up the good work:)

  • *****

    Excellent customer service. I have been a customer for few years now, they used to have a shop at Vallco mall.
    I come here to get new batteries for my watches, get my jewelry cleaned and I also had a ring made.
    I am a gem collector, but have a budget. I truly appreciate how knowledgeable, honest and friendly they are. Their prices are very reasonable and quality of work is great.
    I am a customer for life:)
    Dasha

  • *****

    We have been coming to Bono for a few years for gold work as well as other jewelry needs. This time he fixed up our glasses like new. Thank you!!!!!!

  • *****

    We've been going to Elegant Jewelers for over 15 years. They are the best!! They offer a wide variety of beautiful jewelry which is exquisite. They will also create beautiful pieces with just the description of what you'd like. They do a sketch to assure you that they understand your vision. They really understand that jewelry not only enhances a persons individuality and beauty, they also go above and beyond to create your vision and design " and produce a one of a kind piece".
    We can not praise Bona and his staff enough as their knowledge goes above and beyond any other jewelers we've ever done business with. They treat you with respect and after only one are two visits you'll fell like you've known them for years.
    If you're looking for the perfect gift, big or small they will make it happen.
    Thank you for sharing all of your knowledge to make any occasion absolutely beautiful and unforgettable.